Caseworker - Children's Services

Job Details

JOB POSTING #:    2022-0441

POSTING PERIOD:  Thursday, November 17, 2022 at 8:30 A.M. to Wednesday, November 23, 2022 at 4:30 P.M. 

DEPARTMENT:       Housing & Children’s Services

UNION:   C.U.P.E. Local 543

JOB CODE:  543260

POSITION STATUS:  Temporary Full-Time



RATE OF PAY:         $31.37 to $36.77 per hour



  • Reporting to the Supervisor of Child Care Subsidy, this position will be responsible for completing applications for child care subsidy assistance; documenting and verifying information;
  • Making decisions as to eligibility for child care subsidy;
  • Maintaining, organizing and updating on a regular basis, a subsidy caseload.
  • Ensuring that legislative requirements are met and quality customer service is provided;
  • Identifying customer needs and making appropriate community referrals;
  • Develop and maintain a good rapport with customers and other staff members.
  • Will perform Occupational Health & Safety duties as outlined in the Corporation’s Health and Safety Program. 
  • Will perform other related duties as required.


  • Must have a three (3) year University Degree in Social Sciences or Social Work or Ontario Ministry of Education equivalency;
  • Must have over one (1) year of experience in a Social Services setting;
  • Must be a mature person who can demonstrate sensitivity to customer needs and who has a good knowledge of Social Services and/or Early Childhood Education;
  • Experience working with direct delivery of child care considered an asset:
  • Ability to work in a computerized environment with operating knowledge and training in SAMS and OCCMS considered an asset;
  • The physical demands analysis associated with this job indicates a sedentary level of work.



  • Only those applicants selected for an interview will be acknowledged
  • We offer a smoke-free office environment
  • Personal information is collected under the authority of the Municipal Act, c. 25 as amended, and will be used to determine eligibility for employment.
  • The Corporation of the City of Windsor is an Equal Opportunity Employer

In accordance with the Accessibility for Ontarians Act, 2005 and the Ontario Human Rights Code, the City of Windsor will provide accommodations throughout the recruitment, selection and/or assessment process to applicants with disabilities.  If selected to participate in the recruitment, selection and/or assessment process, please inform the City of Windsor Human Resources staff of the nature of any accommodation(s) that you may require in respect of any materials or processes used to ensure your equal participation.