Executive Director, Employment & Social Services

Job Details

JOB POSTING:  2022-0324

JOB POSTING PERIOD:  Tuesday, August 16, 2022 at 8:30 AM to Tuesday, September 6, 2022 at 4:30 PM

DEPARTMENT:  Office of the Commissioner of Human & Health Services

UNION:  Non-Union


POSITION STATUS:  Regular Full-Time


# of POSITIONS:  1

RATE OF PAY $135,613.74 to $164,839.14 Annually



Reporting to the Commissioner of Human & Health Services, the Executive Director of Employment and Social Services is a compassionate, results-oriented and transformative leader.  The Executive Director will be responsible to direct the administration and delivery of Ontario Works and Employment Services for Windsor and Essex County in accordance with the Ontario Works Act, Provincial directives and agreements, municipal policy and Council’s Strategic Vision.  The position manages administrative and operational budgets of approximately $118M, and approximately 220 union and non-union staff.  Direct service delivery is offered primarily at two locations – 400 City Hall Square East and a satellite office in Leamington – 33 Princess St.

The Province is embarking on a number of critical initiatives including the modernization and renewal of Social Assistance, employment services transformation and future integration of human services where appropriate.  This senior management position will be a change champion and an active partner with other areas within the Human & Health Services portfolio to address broader social issues.  The Executive Director must develop responsive relationships and effectively navigate municipal and provincial systems, structures, and processes to achieve results.  All initiatives must be considered with regard to high standards of customer service, operational effectiveness and efficiency, and expenditure control.

The Executive Director will:

  • prepare and administer annual operating budget estimates
  • prepare and implement service plans with established objectives for service delivery and measurable outcomes
  • provide strategic planning recommendations and advice for Provincial ministries, City Council, Chief Administrative Officer and the Corporate Leadership Team (CLT)
  • analyze and interpret program activity to identify future needs and program directions
  • monitor and control approved budget expenditures and variances as required
  • chair and participate in a variety of committees and task forces at both municipal and provincial levels
  • establish strong linkages with the Provincial government, community agencies and partners in Windsor and Essex County

The Executive Director will also ensure Occupational Health and Safety duties are performed as outlined in the Corporate Health and Safety Program, and perform other related duties to ensure the efficient operation of the department


  • Must have a Masters Degree in Social Science, Social Work, Business, Public Administration or other related field, or Ontario Ministry of Education equivalency, combined with 6 years of progressively responsible management experience; OR
  • Must have a University degree in Social Science, Social Work, Business, Public Administration or other related field, or Ontario Ministry of Education equivalency, combined with over 10 years of progressively responsible management experience;
  • Must have strong financial, analytical, problem solving, communication and organizational skills; 
  • Must have demonstrated leadership abilities including team development, strategic thinking, risk management, analysis, and superior report-writing ability;
  • Must have demonstrated management experience within a non-union and a unionized environment, including work at all levels of the grievance process, and active participation in grievance and arbitration hearings;
  • Must have the ability to effectively deal with staff, civic groups, committees, government agencies, elected officials and the general public;
  • Must have the ability to travel locally and provincially in a timely and expedient manner as required. If method of travel is by vehicle, a current, valid and lawful Driver’s License is required in accordance with the Highway Traffic Act.  A driver’s abstract must be provided as a condition of employment;
  • Must have a comprehensive knowledge of appropriate legislation, by laws, policies and procedures;
  • Should have knowledge of the Occupational Health & Safety Act, its regulations and knowledge of the hazards associated with the work;
  • Will be required to complete and remain current as per the requirements of the Corporation’s Management Certificate Program;
  • Progression through the Art of Supervision Program Certificate or a supervisory program of similar nature is considered an asset;
  • The physical demands analysis associated with this job indicates a sedentary level of work.


  • Only those applicants selected for an interview will be acknowledged.
  • All City of Windsor employees are required to be fully vaccinated as a condition of employment in accordance with the City’s COVID-19 Vaccination Policy.
  • We offer a smoke-free office environment.
  • Personal information is collected under the authority of the Municipal Act, c. 25 as amended, and will be used to determine eligibility for employment. 
  • The Corporation of the City of Windsor is an Equal Opportunity Employer.

In accordance with the Accessibility for Ontarians Act, 2005 and the Ontario Human Rights Code, the City of Windsor will provide accommodations throughout the recruitment, selection and/or assessment process to applicants with disabilities.  If selected to participate in the recruitment, selection and/or assessment process, please inform the City of Windsor Human Resources staff of the nature of any accommodation(s) that you may require in respect of any materials or processes used to ensure your equal participation.