Caseworker - Housing Support

Job Details

JOB POSTING #: 2023-0203

POSTING PERIOD: Thursday, May 18, 2023 at 8:30 AM to Thursday, May 25, 2023 at 4:30 PM

DEPARTMENT: Housing & Children’s Services

UNION: C.U.P.E. Local 543

JOB CODE: 543237

POSITION STATUS: Temporary Full-Time



RATE OF PAY: $31.66 to $37.23 per hour.



  • Reporting to a Supervisor, this position will provide a range of Housing Support related programs to residents as directed;
  • Responsible for interviewing applicants and recipients in order to complete assessments to determine initial and ongoing eligibility for various classes of social assistance through the use and application of computer technology;
  • Monitoring of Housing with Supports Homes operation to ensure adherence to municipal by-law, assure stipulations and obligations under agreement are compiled with respect to the supervision, care, safety and well-being of clients;
  • Review of resident trust records for accuracy and accountability in accordance with contractual responsibilities;
  • Investigation and documentation of details of serious occurrences;
  • Examination of medical records to determine administration in accordance with physician’s instructions;
  • Documenting and verifying information;
  • Making recommendations as to eligibility; maintaining and organizing a caseload to ensure legislative requirements are met and service is provided;
  • Identifying client needs and making appropriate referrals;
  • Develop and maintain a good rapport with clients and other staff members;
  • Maintain financial monthly billing of Housing with Supports/Excel spreadsheet;
  • Reconcile billing monthly. 
  • Perform Occupational Health and Safety duties as outlined in the Corporate Health and Safety program. 
  • Perform other related duties as required.



  • Must have a three (3) year post-secondary school University Degree in Social Sciences or Social Work or  Ontario Ministry of Education equivalencies;
  • Must have over one (1) year of direct client support experience as it relates to human services planning and/or case management in a Social Services environment with good knowledge of Social Service programs and related legislation.
  • Must have knowledge of municipal by-law #395-2004 Schedule L1 and agreement requirements;
  • Must be a mature person who can demonstrate sensitivity to client needs;
  • Must have operating knowledge of computer systems/programs including the Microsoft Suite of Products such as: Word, Excel and Outlook;
  • Must have the ability to travel to offsite locations in a timely and expedient manner as required.  If method of travel is by vehicle, a current valid and lawful Driver’s license is required in accordance with the Highway Traffic Act and must provide a Driver’s abstract as a condition of employment                                                                                                                                             
  • The physical demands analysis associated with this job indicates a sedentary level of work.


  • Only those applicants selected for an interview will be acknowledged
  • We offer a smoke-free office environment
  • Personal information is collected under the authority of the Municipal Act, c. 25 as amended, and will be used to determine eligibility for employment.
  • The Corporation of the City of Windsor is an Equal Opportunity Employer

In accordance with the Accessibility for Ontarians Act, 2005 and the Ontario Human Rights Code, the City of Windsor will provide accommodations throughout the recruitment, selection and/or assessment process to applicants with disabilities.  If selected to participate in the recruitment, selection and/or assessment process, please inform the City of Windsor Human Resources staff of the nature of any accommodation(s) that you may require in respect of any materials or processes used to ensure your equal participation.